Frequently Asked Questions
Online orders
Which of The Dairy Den products can I order online?
You can find us on UberEats and MrD from all 4 of our stores. From softserve to milkshakes to donuts to dizzies all can be ordered. We also cater for events. For catering email: orders@thedairyden.com
Do you deliver?
No. We will prepare your order ready for collection. UberEats and Orderin are our delivery partners.
Do you do customised colours?
Yes! Pop us an email or take a look at our "custom donuts for events" page. https://www.thedairyden.com/pages/events-catering
Do you have different size donuts?
Our donuts are a standard size, approximately 8cm.
What’s the earliest I can pick up my order?
It is dependent on the store but generally around 10am (we bake all donuts in-store daily). If you would like an earlier pick up, get in touch with us and we will try our best.
Can I order and collect donuts the day before my event?
We make all our donuts daily and would love your donuts to be as fresh as possible. If you can’t collect on the day of your event, get in touch with us and we’ll give you some tips on how to keep them fresh.
Do you do weddings?
Absolutely! Send us some pics of the kind of donuts you’re looking for, we would love to be part of your special day (we also have ideas from weddings we've catered for previously).
Do you have a donut wall / cake stand?
We have a beautiful 5-tier glass stand that can be separated for smaller orders. You can rent this out for your event. We also have a Donut wall.
Our stores
Email: info@thedairyden.com
1. Sea Point
Address: 148 Main Road, Sea Point, Cape Town
Directions: https://goo.gl/maps/VwpZbHzyEBS2
Phone: 076 401 9895
2. Kenilworth Centre
Address: Food Court (Shop 121), Kenilworth Centre, 1 Doncaster Road, Kenilworth, Cape Town
Directions: https://goo.gl/maps/X9Y4QT4mSckstFAB7
Phone: 060 851 3458
3. Willowbridge Centre
Address: Shop G54A, Willowbridge Shopping Centre, Carl Cronje Dr, Bellville, Cape Town
Directions: https://goo.gl/maps/x8aBrkxcPidrq6Pw8
Phone: 081 859 5860
4. N1 Value Centre
Our products
Are you Halaal?
Yes, all of our products are SANHA approved.
Is your store environmentally friendly?
Where possible we use biodegradable and recyclable packaging, paper straws, etc.
If you have a question which is not answered above, please email us so that we can get back to you (and share that same Q & A here with others!).